Re-Mind, San Francisco
Contract Project Manager/Instructional Designer
Oct 2004- Present
Member of a project team creating an online course for Kaiser Permanente. Primary responsibilities included all course related client interactions and instructional design for the course.
- Writing storyboards and scripts for an online course for a new Project Management Enterprise application
- Interacting with the trainer and auditing current ‘sametime’ synchronous training session for the course to
understand the scope and content of the course
- Reviewing existing technical documentation and corporate process documentation to define course content

Emantras, Fremont
Contract Project Manager/Instructional Designer
Aug 2004-Sept. 2004
Member of a project team responsible for developing direct-to-market courses for healthcare professionals. Primary responsibilities included instructional design for the courses and managing an offshore development team.
- Led a project team developing online nurse training courses based on JCAHO accreditation requirements healthcare organizations
- Conducted needs assessment and audience analysis for these courses
- Interacted with healthcare professionals including Nurse trainers to define the scope for the courses
- Reviewed JCAHO protocol documents to develop content for a course based on the ‘Universal protocol preventing wrong site, wrong person and wrong procedure surgery’
- Designed storyboards, scripts and quizzes for this online course
- Managed an offshore project team comprised of content experts, illustrators and flash developers online course
- Presented the online course to training managers and prospective buyers at an eLearning expo

Vitesse Learning, San Francisco
Contract Instructional Designer
Jun 2004 – Aug 2004
Member of an instructional design team working on a large eLearning project for Corning Glass. Primary responsibilities included creating storyboard, scripts and courses for the project.
- Wrote ten contact-hours of online instruction (manufacturing training courses)
- Created short courses based on existing technical documentation using the Macromedia Breeze platform
- Wrote storyboard/script and quizzes for complex flash based courses
- Worked with a team of graphic designers and software developers to build these courses
- Participated in weekly reviews to make the course development process more efficient in order to meet strict deadlines set by the client

LeapFrog, Emeryville
Developer Support and Training Intern
Jan 2004-May 2004
Member of an internship team, responsible for developing a training program for developers of a new LeapFrog product called the Leapster.
- Performed a needs assessment study to assess the training needs of the target audience
- Researched the Leapster production process through interviews with LeapFrog staff and existing documentation
- Created documentation and training materials for the Leapster production process based on needs assessment and research
- Audited training courses and provided coaching to trainers to increase the effectiveness of classroom training sessions

Freelance Visual/Web Design Consultant, Berkeley
Mar 2000 – Aug 2002
Provided website identity, information architecture and site design services for a variety of clients including Arts without borders Group, Celsius Entertainment and WisdomToGo.org. Created ecommerce, corporate and promotional websites.
- Defined creative strategy and architected web sites including creating navigation, nomenclature, site maps, and functionality specifications
- Conducted and analyzed feedback from user testing
- Executed all front-end development and facilitated back-end implementation

Design Aid, New Delhi
Creative Director and Partner
Jan 1997 - Mar 2000
Co-founded Design Aid, a boutique exhibit and graphic design practice in New Delhi, India, that generated revenues exceeding quarter million dollars in a brief period of two years. Designed and developed effective spatial and visual design programs for a variety of clients including governments, non-profits, start-ups and Fortune 500 corporations. Highlights include two award-winning projects in international fairs and a mixed media event conceived to launch a new Enterprise server line for Hewlett Packard, India.

- Collaborated with partner on defining creative strategy on all projects and supervised the design, production and execution of environmental, publication and multimedia graphics for these projects
- Ran the design studio handling daily operations such as proposal writing, new business generation, vendor interviews, partnership development, hiring and accounting
- Served as account manager, leading meetings and presentations, tracking schedules and budgets and communicating with clients
- Maintained an office of three fulltime employees plus freelance designers and content specialists
- Organized a vendor network to execute and erect the designs created, offering clients a turnkey/design build service and ensuring consistent quality and timely delivery of products.
- Delivered significant value and quality through my work and built strong long-term relationships with clients leading to recurring engagements.

Lead Project Designer, Spazzio Design, New Delhi
Feb 1995 - Dec 1996
Worked on a range of commercial, industrial and interior design projects as a project designer/architect. Job responsibilities included preparing stage and final working drawings, building site supervision and project coordination. Worked under the supervision of the principals of the firm. Highlights include factory buildings for Dana Corporation and Interarch Building Products.