Heuristic Evaluation of Websites: Site Home
 
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What is Heuristic Evaluation?  

4. Conducting the Evaluation

Conduct the evaluation using either of these methods:

Individual Evaluation - each evaluator reviews the interface individually and reports problems to you. Individual evaluation is easily conducted over the Internet. It will pick up more problems than group evaluation, but takes a lot more time to complete.

Group Evaluation - evaluators review the interface as a team, while you record the problems. Evaluators do not have to agree on a problem - but every issue they identify should be recorded. Group evaluation requires more planning than does individual evaluation, as all evaluators need to be assembled, however, the evaluation need only be conducted once as all the evaluators can complete their tasks at the same time.

The most basic form of evaluation is to choose a random page from your site and see if your evaluators can:
· tell where they are
· tell what they can/should do next

Next: Analyze results >

How do I conduct a Heuristic Evaluation?  
Plan a Heuristic Evaluation
Choose your evaluators
Review Heuristics
Conduct the Evaluation
Analyze the results from the Evaluation
Report Results of Heuristic Evaluation  
More Resources and Links about Heuristic Evaluation
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Last updated February 17th 2002